Viva Labs will never give, lease, or sell your personal information under any circumstances.
Viva Labs is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the Viva Labs Corporation and Omega Select™ web sites. Because this web site wants to demonstrate its commitment to users privacy, it has agreed to disclose its information practices, and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, Viva Labs Corporation and Omega Select™ have agreed to notify users of:
- What personally identifiable information Viva Labs collects.
- What personally identifiable information third parties collect through the web site.
- What organization collects the information.
- How Viva Labs uses this information.
- With whom Viva Labs may share user information.
- What choices are available to users regarding collection, use and distribution of said information.
- What measures Viva Labs takes to protect the information under its control.
- How users can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should email us at our Omega Select™ and Viva Labs Customer Care department. If you do not receive acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you should contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve your concerns.
Registration at Omega Select™.com is not required. However, during checkout you will be required to provide contact information (such as name, email address, billing and shipping address). We use your information to send you an order confirmation and shipping notification for your order.
Viva Labs Corporation is the sole owner of the information collected on Omega Select™.com. Viva Labs collects personally identifiable information from our users during check out.
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill orders. If we have trouble processing an order, we will use this information to contact you.
Based upon the personally identifiable information you provide us, we will send you information regarding your order, shipment status and reorder promotions. We will also communicate with you in response to your inquiries, to provide the services you request. We will communicate with you by email or telephone, in accordance with your wishes.
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Opt-out."
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Opt-out" section.
Personally Identifiable Information
We do not share personally identifiable information with third parties in ways other than those disclosed within this privacy statement.
Tell A Friend Service
If you choose to use our referral service to tell a friend about our affiliate program, we will ask you for your friend 's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Viva Labs does not store this information for the sole purpose of sending this one-time email.
Your friend may contact us at Omega Select™ Customer Care to request that we remove this information from our database.
We use an outside shipping company (USPS, UPS, FedEx) to deliver orders and a credit card processing company to bill you for goods and services. These companies do not share or use personally identifiable information for any other purposes, and are prohibited from using your personally identifiable information for any other purposes.
We reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information with 3rd party web analytics and advertising companies when you visit our website. This information does not identify individual users, but is used to analyze trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s Help file.
We set a persistent cookie to store your shipping address, so you don’t have to enter it more than once should you shop with us again. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Viva Labs. Please be aware that Viva Labs is not responsible for the privacy practices of these sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our products, you may correct, update, delete or deactivate it by emailing Omega Select™ Customer Support or by contacting us by telephone or snail mail at the address listed below.
Viva Labs Corporation
501 Silverside Rd, Suite 105
Wilmington, DE, 19809
We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a product, but do not wish to receive any additional marketing material from us, you can indicate your preference by sending an email to Omega Select™ Customer Support.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out by following the instructions included in each newsletter or communication, or by emailing us at Omega Select™ Customer Care or you may contact us at the following address.
501 Silverside Rd, Suite 105
In the event Viva Labs goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
501 Silverside Rd, Suite 105
Wilmington, DE 19809